Hi ianobi,
QuoteI would be interested in their reply!
So, here is what Obi Help said:
1. (Them)
QuoteThis could be due to SIP-ALG presence on the router that you have the OBi connected to. Please make sure to disable the SIP-ALG on that router. Refer to our FAQ section under "SIP ALG Issues" http://www.obihai.com/faq/sip-alg
That was not applicable to me. (My router doesn't have SIP-ALG)
2. (Them)
QuotePlease try opening ports on your router: https://www.obitalk.com/info/faq/Troubleshooting-sec/ports-to-keep-open-on-my-router
I did that, but it didn't seem to change anything. And besides, I don't think the ports are actually open because when I use an "Open Port Check Tool", it always says that the ports are closed.
So I asked them:
"If the port forwarding worked, wouldn't the response be that the ports are open?"But they didn't answer me about that.
I then decided to replace my router with a newer version and the *78/*79 started to work!
But I did ask them:
"When we do dial *78, it is immediately followed by a fast busy signal ... beep beep beep. And that beep beep beep is ALWAYS on the line until we dial *79; is that normal?"And they said:
QuoteWhat you are hearing is normal. It is a way to verify the input has been received.
I did ask them if there was a way to make it so that there isn't a constant beep beep beep, but they didn't answer.
So, so far, the star codes I've tried are working! It must've been a router issue then.
Whew; what a long, arduous route just to learn that new equipment would be the answer.
You are now up-to-date.
Thanks again for all your efforts on my behalf!
