Route only 800 numbers to GV

[psychic99]

Hi,

I have an Obi 202 with three SP created:

SP1 -> Voip.ms
SP2 -> Google Voice
SP3 -> Anveo

Phone 1 - Anveo (in/out) -> Primary
Phone 2 - GV out, voip.ms in -> Office


Since Anveo charges for calling 800 numbers, I would like to route ONLY 800 numbers from Phone 1 to google voice.  How would I mod my dialplan to send 800 only numbers to SP2?

The reason:  I have found that for some reason our primary line that the vast majority of calls are 800, and I don't like paying for calling an 800 number.  Also I have billing issues w/ 800 nums w/ Anveo...

Thx...

[Lavarock7]

One thing to keep in mind, is that Google does not process all toll free numbers. Users have found some calls not going through.

Current toll free prefixes are: 800, 888, 877, 866 and 855. Area codes reserved for future expansion include 844, 833, 822, 880 through 887, and 889.

I have a Voip.Ms account and use that as they state: "Free calls to Toll-Free numbers (Termination)".

[Shale]

Regarding Sending All 800/855/866/877 calls to Google Voice, see http://www.obitalk.com/forum/index.php?topic=5652.0 first. These may also be helpful:
http://www.obitalk.com/forum/index.php?topic=5577.0
http://www.obitalk.com/forum/index.php?topic=1537.0

I have a Voip.Ms account and use that as they state: "Free calls to Toll-Free numbers (Termination)".

I am curious what that means.

[VOIPisGreat]

I have a Voip.Ms account and use that as they state: "Free calls to Toll-Free numbers (Termination)".

I have always been under the impression that voip.ms doesn't charge for calls to toll-free numbers only on the value route, but they'd charge if you use premium route. But it could have changed.

I also believe that you could make free calls to toll-free number using callwithus and ideasip without even an account with them.

[psychic99]

The reason I want to send 800 to GV is because if I am using my voip.ms line (office) you can only register one to the primary account which phone 2 is.  I could register to a sub account but that seems too complex for what I am trying to accomplish.

I read through the threads suggested, and they all pointed to redirecting incoming 800 numbers.  

I just simply want to send 800 numbers to sp2 (google voice).  I am confused on the dial plan syntax (I get the prefix codes), so that is why I am failing in addition there seems to be no manual on how to configure any of these settings, and which setting to modify for outgoing.  My guess is the outbound call route on PHONE 1, but you guys can tell me if that is true....

From what I gather, there are probably two places I could modify the outgoing, PHONE1 interface or ITSP Profile B General (which I gather is SP2 but why letter them than number them to confuse me more ).

Before the obi I had a handytone, and let me tell you I could never get a dialplan to work the way it was supposed to, but they did have a manual...

On a note voip.ms value 800 are free but premium are 1c a minute for those who want to know.  I have only had it fail maybe 2 times in the last two years, so the value route for 800 seems to be good...

[giqcass]

You may want to set up a Voice Gateway and forward 800 number to a service other then Google Voice due to the fact it sometimes has problems with 800 numbers due to early media.  There are a lot of suggestions on what services to use for termination.  

Someone else will need to look at this but I think the dial plan would look something like this to do what you want.

You would add it to the outgoing dial plan.

{<1>8(00|88|77|66|55|44|33|22)xxxxxxx:sp3}


I have something wrong here but not sure what.

[psychic99]

Ok.  Thx. I will send it to my voip.ms account (SP1).  I reconfiged my office line to use GV as the primary outgoing, that way I won't have an issue. If I have problems dialing out w/ GV I will just register a sub account (SP4) for voip.ms just for 800 numbers.

Last month I found over $5 in 800 in the CDR, ouch!

I found the manual (all 200 pages).  I see digit maps are expanded by embedded maps (Mlabel), etc

Mpli -> trunk name of selected primary line
Mpp (Mpp1) -> Obitalk service
Msp (Msp1..) -> That of the service provider (sp1 to sp4) (Obi 202)
Mipd -> ip4 dial
Mbt -> bluetooth dongles

It all makes more sense now.  Thanks....

[Shale]

You may want to set up a Voice Gateway and forward 800 number to a service other then Google Voice due to the fact it sometimes has problems with 800 numbers due to early media.  There are a lot of suggestions on what services to use for termination.  

I think you are saying that there is a problem dialing 800 numbers on GV. That sounds surprising.

But setting up a Voice Gateway sounds difficult and confusing. I think I am not feeling sharp tonight.

[azrobert]

This is how I setup my OBi:

Voice Gateway#1
Name: TollFree
AccessNumber: sp1(tollfree.future-nine.com)
DigitMap: (<**>18(00|88|77|66|55|44)xxxxxxx)
AuthUserID: 4801234567         (This will show as your CallerID)

Add to the beginning of your Phone Port OutboundCallRoute:
{(Mvg1):vg1},


Future Nine requires "**" before the 800 number.
You don't have to register with them.
If you're using the default SP1 DigitMap you can dial with or without the "1" prefix (country code).


Edit:
I found that not all 800 numbers will connect using GV, but if you want to try do following instead of the above.

Add to the beginning of your Phone Port OutboundCallRoute:
{(18(00|88|77|66|55|44)xxxxxxx):sp2},

[azrobert]

{<1>8(00|88|77|66|55|44|33|22)xxxxxxx:sp3}


I have something wrong here but not sure what.

The default SP1 DigitMap will add the "1" prefix, so you can't do it again in the OutboundCallRoute.

You're also missing a set of parentheses. It should look like this:
{(<1>8(00|88|77|66|55|44|33|22)xxxxxxx):sp3}

When you leave the parentheses off it's a literal not a DigitMap.
You are comparing for 7 x's, not 7 digits.

[Lavarock7]

You may want to set up a Voice Gateway and forward 800 number to a service other then Google Voice due to the fact it sometimes has problems with 800 numbers due to early media.  There are a lot of suggestions on what services to use for termination.  

I think you are saying that there is a problem dialing 800 numbers on GV. That sounds surprising.

But setting up a Voice Gateway sounds difficult and confusing. I think I am not feeling sharp tonight.

This has been discussed in the forums a number of times. Here is one such topic. http://www.obitalk.com/forum/index.php?topic=5250.0

[Shale]

This has been discussed in the forums a number of times. Here is one such topic. http://www.obitalk.com/forum/index.php?topic=5250.0

That was very informative. When I tried dialing that UPS Freight number via GV, the ringback signal in the earpiece continued to indicate that the call had not answered. It does seem odd to have such calls. It makes me wonder if non-800 calls couldn't have the same behavior.

Thanks.

[zapattack]

Bingo!
GV does not handle calls like a normal phone company (because it isn't one).
Generally, if a call is not answered in the 'normal' way, GV will continue to play ring tone.
That also means you may not hear Busy Tone or Number Not in Service Announcements.
Try this Not in Service number  604 261 9287
Some VoIP providers will send 'call cannot be completed as dialed' recording.