Can't hear incoming calls

[Naps]

I have dlink router and the OBI100 using freephoneline.ca.  I can dial out with no issues, but when I have a incoming call, the caller can hear me but I can not hear them.  Can anyone help me?

[SteveInWA]

Read and follow the instructions here:  http://www.obihai.com/faq/sip-alg

[Mango]

If Steve's suggestion doesn't work, open a ticket: http://support.fongo.com/anonymous_requests/new
Send Fongo Support a PM with the ticket number: http://forum.fongo.com/memberlist.php?mode=viewprofile&u=7852

[Naps]

Thanks I will give this a try and let you know if it works