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The OBiTALK service has reached it's End of Life period and will be decommissioned as of October 31st, 2024. More information can be found at this link https://support.hp.com/us-en/document/ish_10969583-11049883-16

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Fix for OBiTalk 404 error

Started by NOBi, June 04, 2024, 09:34:30 AM

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NOBi

I've had an issue with OBiTalk calls responding with a 404 error ("rejected by the service provider - reason 404"), while the echo test (**9222222222) works fine.

Others have had the same issue as well...
https://www.obitalk.com/forum/index.php?topic=11976
https://www.obitalk.com/forum/index.php?topic=11985
https://www.obitalk.com/forum/index.php?topic=20391

Someone mentioned that it could be DNS related. Some ISPs and third-party DNS providers seem to be stripping out headers required for OBiTalk to respond. If anyone else has had this experience and knows more about this, please contribute.

The fix I found was to change the OBi DNS settings to Cloudflare:
SM/WAN Settings/Internet Settings/DNSServer1:=1.1.1.1
SM/WAN Settings/Internet Settings/DNSServer2:=1.0.0.1

Now, I have consistent service.